We ”Exhibit” Customer Service At The Highest Level

At Mark Bric Display, we couldn't be the company we are without you, the customer.
That's why we raise the bar and strive to take customer service to the highest level. We don't just provide you with a customer service representative, we have “customer advocates” at your service.

As customer advocates, our service team strives to provide you with as much assistance as you may need no matter when, where, or how. We are your face behind the scenes here at Mark Bric Display. Whether it be a question, comment, or concern, our team is just a phone call or email away.

We have all made those calls to a customer service center where you're asked to leave your name and number and a recording tells you, "We'll have someone get back to you." The problem is, sometimes you don't hear from them for a week or more. It is our goal to connect with you in a prompt and timely manner. You will talk with one of our friendly customer service representatives, Anita, Pam, or Kelli and you can tell they always have a smile on their face and are happy to help.

Let's be honest. Mistakes happen, we are all human.

While we try our absolute best to make your order perfect, there may be a time when an order is incorrect. We understand how frustrating that may be. Our customer service representative put themselves in your shoes and work to fix any mistakes as soon as they are presented. They are there to listen about any problems you may have and “exhibit” advice, counsel, or a solution. As advocates, they are working for you to correct any problems as quickly as possible.

We thank you for your business and are happy to listen to you. Providing the best customer service experience for you is our goal. Don’t ever hesitate to contact us at markbric@markbric.com or 1-800-Pic-Mark.

We are here for you.

First Annual Summer Sales Series

It’s definitely been a mild start to the summer in RVA and what better way to turn up the heat by introducing our first annual Summer Sales Series!

The June product of the month is our popular BannerUp Display!

From June 11 - July 14, we are offering BIG discounts on select styles of all BannerUp units*.

If you order NOW you can qualify for discounts up to 50% OFF if ordered in pallets containing 50 BannerUp units. Pallets can be mixed and matched with units to meet your needs.

Why Choose BannerUp?

• Guaranteed Satisfaction – if it breaks, we FIX it!
• Extreme Durability – packaged to keep the wear and tear of travel at a minimum so you don’t have to worry about damages right before a show!
• Recyclable – saves you $ with our patented banner quick-change kit, allowing the simple replacement of graphics.
• Versatile – be prepared for anything since it comes in various heights and width capabilities as well as being equipped with 4 hideaway swivel stabilizer feet.

Check out this video that illustrates all these great benefits listed above.

These great summer savings are in addition to the substantial BannerUP price reductions made earlier this year. Offer ends in less than 30 days so take advantage of this sale TODAY and stock up, before it ends!

CALL NOW: 1-800-742-6275, or email markbric@markbric.com. North American dealers only, please.

Check back next month for the July’s Product of the Month. There is sure to be some amazing deals you wont want to miss out on!

*BannerUp Mini’s not included in this promotion.

Our “101 Guide” To Preparing For A Show

It’s midnight and you've finally gotten your shipping crates back after the last long day of a three-day show. Your back aches from standing in the showroom for 8 hours. Your feet hurt from those shoes that need more support. And all you want to do is catch a little sleep and head home to your family, and your own bed! So what do you do? You cram your displays into their cases quickly, and maybe not carefully, with hopes you will be home for that home cooked Sunday meal.

Sound familiar?

If you have found yourself in this situation before, you probably have also found yourself in another one…

Come time for the next show, you arrive at the conference hall and pull out your display to set up, and find it damaged! Argh. Now what?!?!

At Mark Bric Display, we want to help.

Here is our “101 Guide” to avoiding these potential problems during this busy show season.

Avoid The Curl

If you rolled up the graphics to your display and stuck them in storage, we encourage you test the graphics before you leave for the show. Lay them flat for a few days, to stretch them out and avoid that curl!

Check The Mag Tape

Is your magnetic tape still holding? Mag tape can lose its grip after wear and tear, especially if you haven’t stored your display carefully. Avoid attaching the magnetic sides of the tape together and avoid getting permanent magnets next to magnetic tape. If you don’t the mag tape might lose its magnetism. Make sure everything on your display is holding tight and won’t fall down mid sales pitch!

Don’t Go Off The Rails

It’s important to make sure all the system hardware is in working condition. Test all connections and components to make sure they move fluidly, connect as designed, and aren’t bent from travel, before packing up and heading to the show.

The Nuts and Bolts

Hardware is important! If your system uses loose fasteners like nuts and bolts screws and washers, check to make sure you aren’t missing any critical part. Make sure to store them in a closed separate compartment to keep them organized. There is nothing worse than missing that one piece of the puzzle! These small pieces to your display are usually lost when you are packing up in a hurry to get home. Don't lose the battle like the cavalry soldier whose horse couldn't be ridden because a shoe was missing and no one could find the nail!

Preferably, we recommend you perform a dress rehearsal before leaving for the show. Make sure you test out all the components before you arrive to avoid any troubling situations. We want your experience with our displays, or any displays for that matter, to be the best it can be, so making sure you plan ahead is important.

As always, there are circumstances that happen that can put you in a jam come show time. If you find yourself in a predicament never fear, Mark Bric On Call is here! Need a replacement part or help troubleshooting an exhibit issue? Just call or email “Mark Bric On Call,” 1-800-Pic-Mark or markbric@markbric.com. In most cases, we can overnight a part or product to you to keep you in play.

THE SHOW MUST GO ON!