July Dealer of the Month

We are thrilled to announce this month’s Dealer of the Month: Mediagraphics Inc., located in Clifton, New Jersey.

Mediagraphics Inc. is a full service, graphics service bureau established in 1988 by Marge Offutt. The company is considered a pioneer in large format printing and set the standard for state of the art displays. Mediagraphics shares our values in quality and customer service and on a daily basis they produce and ship time sensitive packages all over the US and internationally.

Marge & Jim Offutt have been loyal Mark Bric Display dealers since 1995.

They recently completed a great custom size ISOframe Wave unit for a large insurance company. The display system was for the stickers campaign, recently promoted through the media with recent TV commercials and has gone viral via social media. Mediagraphics’ cool display has already been used in multiple meetings and seminars with great success!

The ISOframe Wave products are considered the world’s first fully flexible display system. The product was launched in the UK in 2009 and became an instant bestseller. The ISOframe Wave allows exhibitors to custom-shape, extend or reduce the exhibit wall as needed at each venue. We are so proud because recently, the ISOframe Wave was chosen by Wide-Format Imaging magazine as the 2013 Top Product in the Banner Stands/Portable Displays’ category. It is such an honor to be recognized by their readers!

We are extremely appreciative for loyal partners like Mediagraphics and want to thank them for their continued dedication to our industry.

If you also have displays that you would like to share we’d love to brag about them too! Upload pictures and descriptions here and we will post them to our Pinterest Page.

Thanks again Mediagraphics!

We ”Exhibit” Customer Service At The Highest Level

At Mark Bric Display, we couldn't be the company we are without you, the customer.
That's why we raise the bar and strive to take customer service to the highest level. We don't just provide you with a customer service representative, we have “customer advocates” at your service.

As customer advocates, our service team strives to provide you with as much assistance as you may need no matter when, where, or how. We are your face behind the scenes here at Mark Bric Display. Whether it be a question, comment, or concern, our team is just a phone call or email away.

We have all made those calls to a customer service center where you're asked to leave your name and number and a recording tells you, "We'll have someone get back to you." The problem is, sometimes you don't hear from them for a week or more. It is our goal to connect with you in a prompt and timely manner. You will talk with one of our friendly customer service representatives, Anita, Pam, or Kelli and you can tell they always have a smile on their face and are happy to help.

Let's be honest. Mistakes happen, we are all human.

While we try our absolute best to make your order perfect, there may be a time when an order is incorrect. We understand how frustrating that may be. Our customer service representative put themselves in your shoes and work to fix any mistakes as soon as they are presented. They are there to listen about any problems you may have and “exhibit” advice, counsel, or a solution. As advocates, they are working for you to correct any problems as quickly as possible.

We thank you for your business and are happy to listen to you. Providing the best customer service experience for you is our goal. Don’t ever hesitate to contact us at markbric@markbric.com or 1-800-Pic-Mark.

We are here for you.

First Annual Summer Sales Series

It’s definitely been a mild start to the summer in RVA and what better way to turn up the heat by introducing our first annual Summer Sales Series!

The June product of the month is our popular BannerUp Display!

From June 11 - July 14, we are offering BIG discounts on select styles of all BannerUp units*.

If you order NOW you can qualify for discounts up to 50% OFF if ordered in pallets containing 50 BannerUp units. Pallets can be mixed and matched with units to meet your needs.

Why Choose BannerUp?

• Guaranteed Satisfaction – if it breaks, we FIX it!
• Extreme Durability – packaged to keep the wear and tear of travel at a minimum so you don’t have to worry about damages right before a show!
• Recyclable – saves you $ with our patented banner quick-change kit, allowing the simple replacement of graphics.
• Versatile – be prepared for anything since it comes in various heights and width capabilities as well as being equipped with 4 hideaway swivel stabilizer feet.

Check out this video that illustrates all these great benefits listed above.

These great summer savings are in addition to the substantial BannerUP price reductions made earlier this year. Offer ends in less than 30 days so take advantage of this sale TODAY and stock up, before it ends!

CALL NOW: 1-800-742-6275, or email markbric@markbric.com. North American dealers only, please.

Check back next month for the July’s Product of the Month. There is sure to be some amazing deals you wont want to miss out on!

*BannerUp Mini’s not included in this promotion.

Our “101 Guide” To Preparing For A Show

It’s midnight and you've finally gotten your shipping crates back after the last long day of a three-day show. Your back aches from standing in the showroom for 8 hours. Your feet hurt from those shoes that need more support. And all you want to do is catch a little sleep and head home to your family, and your own bed! So what do you do? You cram your displays into their cases quickly, and maybe not carefully, with hopes you will be home for that home cooked Sunday meal.

Sound familiar?

If you have found yourself in this situation before, you probably have also found yourself in another one…

Come time for the next show, you arrive at the conference hall and pull out your display to set up, and find it damaged! Argh. Now what?!?!

At Mark Bric Display, we want to help.

Here is our “101 Guide” to avoiding these potential problems during this busy show season.

Avoid The Curl

If you rolled up the graphics to your display and stuck them in storage, we encourage you test the graphics before you leave for the show. Lay them flat for a few days, to stretch them out and avoid that curl!

Check The Mag Tape

Is your magnetic tape still holding? Mag tape can lose its grip after wear and tear, especially if you haven’t stored your display carefully. Avoid attaching the magnetic sides of the tape together and avoid getting permanent magnets next to magnetic tape. If you don’t the mag tape might lose its magnetism. Make sure everything on your display is holding tight and won’t fall down mid sales pitch!

Don’t Go Off The Rails

It’s important to make sure all the system hardware is in working condition. Test all connections and components to make sure they move fluidly, connect as designed, and aren’t bent from travel, before packing up and heading to the show.

The Nuts and Bolts

Hardware is important! If your system uses loose fasteners like nuts and bolts screws and washers, check to make sure you aren’t missing any critical part. Make sure to store them in a closed separate compartment to keep them organized. There is nothing worse than missing that one piece of the puzzle! These small pieces to your display are usually lost when you are packing up in a hurry to get home. Don't lose the battle like the cavalry soldier whose horse couldn't be ridden because a shoe was missing and no one could find the nail!

Preferably, we recommend you perform a dress rehearsal before leaving for the show. Make sure you test out all the components before you arrive to avoid any troubling situations. We want your experience with our displays, or any displays for that matter, to be the best it can be, so making sure you plan ahead is important.

As always, there are circumstances that happen that can put you in a jam come show time. If you find yourself in a predicament never fear, Mark Bric On Call is here! Need a replacement part or help troubleshooting an exhibit issue? Just call or email “Mark Bric On Call,” 1-800-Pic-Mark or markbric@markbric.com. In most cases, we can overnight a part or product to you to keep you in play.

THE SHOW MUST GO ON!

Mark Bric Is Always “On Call” For You

By: Larry Ragland, president of Mark Bric Display North America

Have you ever arrived at a trade show far away from home (and your local support system) all ready to knock it out of the park, only to find that something you shipped didn’t make it? You open up your packages and find that your display had a turbulent trip and wouldn’t make a great first impression? Ah! What do you do?

Well, we are thrilled to share with you an exciting new service that Mark Bric Display is offering to all customers and non-customers alike.

Never fear, “Mark Bric On Call” is here!

Whether you need a total replacement display, or just an important accessory for your booth, Mark Bric On Call is ready to help you. And you don’t even have to be a customer to take advantage of this amazing support system.

Why call us? 

Trusted Advisor

Mark Bric Display has been a leading innovator and supplier of display systems and exhibition stands on the market for over two decades! Our goal is to always be the leading quality producer of display & exhibition systems, with up-to-date and innovative product solutions for the Retail, Roadshow, and Tradeshow arenas worldwide. We know what works and find ourselves exhibiting at shows all across the country, so we know the trials and tribulations of show season.

Quality Is Key

Is your display broken, torn or non-functional? We can help with replacements. Even better, all Mark Bric products are manufactured with the highest standard of workmanship and made of the best quality of materials available. Top quality – no compromises!

On-Site

There is no need for you to leave the show and wander the streets to find a solution. Whether you are an end-user exhibiting at a show or a large format printer with exhibiting clients that are in a jam, just call us and we can help find a solution to the problem. We can rush product to the show site, or can even call in a local dealer to help out.

Worldwide Family

Mark Bric Display runs like a family. And we take care of family. We care about our customers and about their reputation. Mark Bric Display is also part of a larger international family so if we aren’t near you, our relatives might be! We have relationships in almost all the major cities in the United States, Canada and Mexico. Through our network we can find help most anywhere in the world. Don’t want to incur ghastly shipping costs? We often ship for U.S. clients from our Swedish headquarters if there are shows in Europe and the cost and risk is too high. We've even arranged installation teams in Germany and in the UK for U.S based clients.  

Regardless of your need, we will always find a solution.

Show season is in full force and we recently helped a company in a pinch by mailing new spotlights for a display that was created in Europe. Their problem? The plugs didn’t fit here in the US! Luckily, Mark Bric on Call came to the rescue.

Find yourself in a jam (or have a customer that is stressing out) and need a replacement part or help troubleshooting an exhibit issue? Just call or email “Mark Bric On Call,” 1-800-Pic-Mark or markbric@markbric.com.

Need a solution? We are only a call or click away!

Bob Englert Joins Mark Bric Display

Mark Bric Display has named Robert “Bob” Englert, a sales and consulting veteran with more than 20 years of experience, as the new sales representative for its Southwest territory covering Texas, Oklahoma, Louisiana, and Arkansas.

Mark Bric Display is a leading innovator and supplier of portable display and exhibition systems worldwide, with its products sold in more than 70 countries. The company is based in Sweden with its North American headquarters based in Prince George, VA.

“We’re very excited to have Bob join our sales and consulting team,” said Larry Ragland, president of Mark Bric Display (North America). “He has a wealth of expertise in sales management and business development and an extremely impressive sales record that speaks for itself. He will bring a new level of customer service and sales support to an area of the country we are targeting.”

Englert, who is based in Dallas, TX, will work under the direction of Ed Marquez, vice president and director of sales for Mark Bric Display, as he gets acquainted with the product line. He has successfully sold complex systems and also been recognized as a top sales representative numerous times for Renex Corp., EDS, Interstate Electronics and Data Products Corp.

His previous experience also includes serving as the vice president of business development at Trueposition Corp., a leading provider of wireless location systems. In this role, he was key in refocusing the firm’s E-911 solution and sales efforts, securing its strategic relationships with Global 1000 companies and increasing its revenues.

Prior to that position, he was Vice President of Strategic Alliances at EDS, for both the Technical Products Division and the Manufacturing Strategic Business Units. There he developed new B2B, Internet and Intranet solutions, and the acclaimed Renascence Channel.

Inventor of Mark Bric Display’s ISOframe® Display Is Available For Media Interviews

Richard Lawson, the inventor of Mark Bric Display’s award-winning ISOframe® display and exhibition system, will fly in from England for the ISA International Sign Expo 2013 Trade Show April 4-6 in Las Vegas, NV.

Lawson, who invented ISOframe after spotting a niche in the market for a tool-less, flexible portable display system, will be available throughout the trade show to greet visitors, and meet with and answer questions from the media. He will be at Mark Bric Display’s booths 311 and 313.

The ISOframe Wave products are considered the world’s first fully flexible display system. The product was launched in the UK in 2009 and became an instant bestseller. In 2011 Lawson partnered with Mark Bric Display of Sweden, with Mark Bric securing the sole overseas license to manufacture and sell ISOframe outside the UK. Through the Mark Bric Display network, ISOframe is now sold in over 70 countries worldwide. ISOframe Wave has also recently been chosen by readers of Wide-Format Imaging magazine as the 2013 Top Product in the Banner Stands/Portable Displays’ category.

“Designing a fully flexible display system seemed like a simple idea - how wrong I was, said Lawson of the challenges he faced. “The concept had to be stable, easy to build, easy to carry and, of course, look professional. It also needed to work with a standard, unchanging graphic width of 31.5". After 18 months of design and development, the solution was a unique, patented, flexible beam that adjusts its length automatically as it is flexed so the graphics always fits perfectly no matter what the shape.”

Lawson began his career in technical writing and marketing, waiting until 1999 to join his family’s display business Supalite Displays as managing director. The company was started by his father, who invented the first truly lightweight portable display system in the UK back in 1967.

Today, Lawson continues to develop new products, and is in the process of building his own house in the heart of the English countryside. In his spare time, he enjoys sailing Tempest keelboats, and is a keen windsurfer, cyclist and skier. He graduated from Portsmouth Polytechnic on England's south coast with an honors degree in Mechanical Engineering, majoring in design.