Mark Bric Is Always “On Call” For You

By: Larry Ragland, president of Mark Bric Display North America

Have you ever arrived at a trade show far away from home (and your local support system) all ready to knock it out of the park, only to find that something you shipped didn’t make it? You open up your packages and find that your display had a turbulent trip and wouldn’t make a great first impression? Ah! What do you do?

Well, we are thrilled to share with you an exciting new service that Mark Bric Display is offering to all customers and non-customers alike.

Never fear, “Mark Bric On Call” is here!

Whether you need a total replacement display, or just an important accessory for your booth, Mark Bric On Call is ready to help you. And you don’t even have to be a customer to take advantage of this amazing support system.

Why call us? 

Trusted Advisor

Mark Bric Display has been a leading innovator and supplier of display systems and exhibition stands on the market for over two decades! Our goal is to always be the leading quality producer of display & exhibition systems, with up-to-date and innovative product solutions for the Retail, Roadshow, and Tradeshow arenas worldwide. We know what works and find ourselves exhibiting at shows all across the country, so we know the trials and tribulations of show season.

Quality Is Key

Is your display broken, torn or non-functional? We can help with replacements. Even better, all Mark Bric products are manufactured with the highest standard of workmanship and made of the best quality of materials available. Top quality – no compromises!

On-Site

There is no need for you to leave the show and wander the streets to find a solution. Whether you are an end-user exhibiting at a show or a large format printer with exhibiting clients that are in a jam, just call us and we can help find a solution to the problem. We can rush product to the show site, or can even call in a local dealer to help out.

Worldwide Family

Mark Bric Display runs like a family. And we take care of family. We care about our customers and about their reputation. Mark Bric Display is also part of a larger international family so if we aren’t near you, our relatives might be! We have relationships in almost all the major cities in the United States, Canada and Mexico. Through our network we can find help most anywhere in the world. Don’t want to incur ghastly shipping costs? We often ship for U.S. clients from our Swedish headquarters if there are shows in Europe and the cost and risk is too high. We've even arranged installation teams in Germany and in the UK for U.S based clients.  

Regardless of your need, we will always find a solution.

Show season is in full force and we recently helped a company in a pinch by mailing new spotlights for a display that was created in Europe. Their problem? The plugs didn’t fit here in the US! Luckily, Mark Bric on Call came to the rescue.

Find yourself in a jam (or have a customer that is stressing out) and need a replacement part or help troubleshooting an exhibit issue? Just call or email “Mark Bric On Call,” 1-800-Pic-Mark or markbric@markbric.com.

Need a solution? We are only a call or click away!

“Speaking Out” For Individuals Awaiting Organ and Tissue Transplants

As many of you know, our new slogan is “Speak Out.” In fact, you might remember one of our previous blog posts about the tagline which was introduced with our new Website.

In the post, I mentioned that this phrase was carefully chosen to convey multiple meanings. We want you to ‘speak out’ to us when you need new products, when you have new ideas, and certainly when anything goes wrong with a Mark Bric project. We want your customers to ‘speak out’ to help us better understand their needs. And we want to be instrumental in helping you, and your customers, ‘speak out’ in the marketplace, so that your/their message stands out from the crowd.

Willie Cottle

Now we are speaking out ourselves with a message we think you need to hear. Currently there are more than 112,000 individuals in the United States waiting for an organ transplant. One of those individuals is our own dedicated, 15-year employee Willie Cottle who is waiting on a liver transplant. Willie is a valued employee and member of the Mark Bric Display family. 

Willie’s need has heightened the awareness of the importance of registering to be an organ or tissue donor among all of here at Mark Bric Display USA. We would like to use this holiday season as a way to increase your awareness of the need and are speaking out by launching a campaign during the month of December called “Providing the Gift of Hope.” There are two ways to participate in our campaign:

·      For every “Like” Mark Bric Display receives on its Facebook page during the month of December, we will make a donation to Donate Life America on your behalf.

·      Additionally, any person who registers to become an organ or tissue donor through the Donate Life America Website and lets us know that they did by posting it on our Facebook page, will be registered to win a $250 gift card to Amazon.com.

There are currently more than 112,000 people waiting for a transplant. Help us spread the word of the need by “Providing the Gift of Hope” for someone this holiday season.

If you do decide to register, know that your gift could one day be given to a person in need and help to save their life. It could be a father, mother, young child, or our good friend.

Larry Ragland - Mark Bric Display - USA

The Value of Value

There’s been a recent conversation on our LinkedIn site regarding the type of display product that has brought the most value to the market in the past decade.  Lars Carlsson, Marketing Director of Mark Bric Display in Sweden, placed a strong vote for retractable banner stands, or rollups, and I’d have to fully agree.  From the trade show floor to point of purchase, with all kinds of public spaces such as airports, sports arenas, and museums also included, no other new display product in the past decade has penetrated the market quite so successfully.

Talking about value, I’ve been doing a good bit of thinking during these past few recession-dominated years about value’s broader definition.  What makes one product or service a better value than the next?  One thing is certain---value and price are not interchangeable terms.  The word ‘value’ goes back to the same Latin root word as does the word ‘valor’—both originate with the Latin valere, which means ‘be strong’.  So value, in its purest sense, has close ties to those characteristics that bring worth to people, ideas, and things.

So a good way to talk about value would seem to be to talk about worth—what is ‘it’ worth to you, regardless of what ‘it’ is.  Looked at from this perspective, it’s pretty easy to see that purchase price is only one of many components in establishing the value of anything.  To gain the full measure of value, we really need to spend a little time reviewing the related issues for the product or service in question—issues such as:

•     What do I need from it—my minimum expectations?
•     What do I want from it—my ultimate wish list?
•     Will it solve my current challenge—or create new ones?
•     Will it make my life and my work simpler—or more difficult?
•     Can I trust the provider to support me when things go wrong?
•     Will I be comfortable recommending my choice to my best friend?

At Mark Bric Display, we will always do everything within our power to make sure that we meet all of these important value propositions with a strong affirmative ‘yes’.  And we’ll always try to make sure that you get more than your money’s worth. 

We cannot, of course guarantee to always have the lowest possible price on all products—in fact we don’t really think that’s a healthy business philosophy, since that ‘race to the bottom’ leads only one place—to the bottom.  But when you work with us, you can be sure that you’ll receive fair prices on products that are made to deliver your wants, your needs, and the solutions to your display problems, backed by a trustworthy organization that you can recommend to your best friends without reservation.

That’s the value that we always aim to deliver.  When we’re successful, we hope you’ll tell all your friends and business colleagues.  If we fall short, we hope that you’ll ‘Speak Out’ and bring it to our attention.

Larry Ragland, President, Mark Bric Display USA

Have you seen ISOframe?

During the past year, all of us at Mark Bric Display have been extremely busy getting everything ready for the worldwide launch of the new ISOframe display system.  Formally launched by Mark Bric in late spring, the ISOframe foundation is now solidly in place and ready to play a vital role in your busy fall trade show season. 

The new Mark Bric ISOframe systems come in two major styles—ISOframe Wave and ISOframe Compact.  We have already had some very impressive success stories with the new systems—from museums to retail applications to traditional trade show exhibits.  Now is definitely the time to take a closer look at what it can do for you.

ISOframe Compact brings new excitement to Mark Bric dealers in the form of an elegant display system of the custom modular variety—great looks, a full roster of important accessory items including LCD/LED mounts, brochure holders, and connected tables of all shapes and sizes.  Compact is available in three distinctive versions—Oval, Flying Oval, and Graphic Wing.  See them all at our dedicated product website of www.isoframe.com.

ISOframe Wave is, simply stated, one of a kind—a totally new system that creates the world’s first fully-flexible backwall.  Build a display wall of 10 ft., 20 ft., or even longer, then shape it to precisely fit the needs of your exhibit space and your artistic taste.  Each panel of an ISOframe Wave can be curved and flexed into an infinite number of shapes, providing an unlimited range of display options from a single exhibit kit—truly a revolutionary advancement in portable displays.  See the full details at www.isoframe.com.  Watch a quick demo video on our new YouTube channel...click here.

Both ISOframe Wave and ISOframe Compact share a number of extremely helpful design features, including:

√ All front panels are of one consistent width

√ Both systems feature FASTclamp tool-free construction

√ Typical pop-up graphic panels are easy to produce

√ Everything is covered by Mark Bric’s exclusive 10-year warranty

Don’t fail to take advantage of the new ISOframe systems this trade show season, while everything is still new and represents fresh, exciting choices for you and your customers!